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INCIDENT RESOLVED
Zoom
✓Service Degradation Affecting Zoom Rooms Management and Workspaces Management in SA01
Updated
Resolved
16:19Started
2Timeline events
Confirmed by the official source.
Executive summary
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Summary
Zoom reported a service degradation affecting Zoom Rooms Management and Workspaces Management in the SA01 region. The affected components were later reported operational and the incident was placed under monitoring.
What users experienced
- User impact
Users may have experienced degraded performance in Zoom Rooms, Workspace Reservation, Visitor Management, and Workspace Reservation Dashboard & Reporting.
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Started
16:194 Oct 2026Timeline of the incident
-
Detection
Confirmed by an official service source.
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Resolution
The service is no longer reporting this incident as active.
What we know
- ✓The disruption began at 16:19:07 on October 4, 2026, according to Zoom's incident record.
- ✓Zoom initially reported that it was investigating the degradation.
- ✓Zoom later reported that it had identified the degradation and was working on a resolution.
- ✓Zoom reported all four affected components as operational when the incident moved to monitoring.