← Zoom status

INCIDENT RESOLVED

Zoom

✓

Service Degradation Affecting Zoom Phone and Zoom Contact Center PCI Integration in North America

Updated

Resolved 07:17Started 2Timeline events

Confirmed by the official source.

  • Summary

    Zoom officially reported a service degradation affecting Zoom Phone and Zoom Contact Center PCI Integration in North America. Zoom stated that the issue was successfully resolved and that it would continue monitoring.

  • User impact

    Users might have experienced issues with Zoom Phone and Zoom Contact Center PCI Integration.

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Started

07:179 Oct 2026
▧

Timeline events

2View timeline →
  1. Detection

    Confirmed by an official service source.

  2. Resolution

    The service is no longer reporting this incident as active.

  • ✓The affected services were Zoom Phone and Zoom Contact Center PCI Integration.
  • ✓The provider reported the issue as resolved and indicated continued monitoring.
  • ✓No cause was provided in the available evidence.