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INCIDENT RESOLVED
Zoom
✓Service Degradation Affecting Zoom Canvas
Updated
Resolved
15:15Started
2Timeline events
Confirmed by the official source.
Executive summary
-
Summary
Zoom officially reported a service degradation affecting Zoom Canvas and several related services. Zoom later reported that the degradation was successfully resolved and placed the incident under monitoring.
What users experienced
- User impact
Users may have experienced degraded performance in Zoom Canvas during the incident. Zoom also listed My Notes, Sheets, In App Purchases, Billing Hub, and Clips in its incident update.
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Started
15:1528 Sep 2026Timeline of the incident
-
Detection
Confirmed by an official service source.
-
Resolution
The service is no longer reporting this incident as active.
What we know
- ✓Zoom’s official status updates identified degraded performance for Zoom Canvas.
- ✓Zoom later reported that Zoom Canvas and the other listed services were operational and that the incident was under monitoring.
- ✓The provider categorized the incident’s impact as minor.