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INCIDENT IN PROGRESS
Zoom
✓An unintended pop-up message appear for users in US region during the initial invocation of Zoom AI’s Catch Me Up feature
Updated
Confirmed disruption
02:20Started
1Timeline events
Confirmed by the official source.
Executive summary
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Summary
Zoom is investigating an unintended pop-up appearing during the initial invocation of the Catch Me Up feature. Zoom says the Catch Me Up service remains fully functional.
What users experienced
- User impact
Some users may see an unintended pop-up when first invoking Catch Me Up in Zoom Meetings; the feature itself remains functional.
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Started
02:2025 Sep 2026Timeline of the incident
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Detection
Confirmed by an official service source.
What we know
- ✓Zoom has officially acknowledged the issue.
- ✓The unintended pop-up occurs during the initial invocation of Catch Me Up in Zoom Meetings.
- ✓Zoom reports that the Catch Me Up service remains fully functional.
- ✓The latest update identifies the US and Europe as affected regions.
- ✓The issue remains under investigation.