← Webflow status
INCIDENT RESOLVED
Webflow
✓Reports of form submission notification emails not being delivered for some customers
Updated
Resolved
13:01Started
2Timeline events
Confirmed by the official source.
Executive summary
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Summary
Webflow reported that form submission notification emails were not delivered as expected for some customers. The service later reported that delivery had returned to normal and that it was monitoring the situation.
What users experienced
- User impact
Some customers may not have received form submission notification emails during the incident. Form submissions continued to be received and saved, and could be reviewed through Site settings, the MCP, or the Form Submissions API.
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Started
13:0122 Sep 2026Timeline of the incident
-
Detection
Confirmed by an official service source.
-
Resolution
The service is no longer reporting this incident as active.
What we know
- ✓The affected component was Email Notifications.
- ✓Webflow initially classified the issue as investigating and later identified it as a major outage.
- ✓Form submissions themselves were not impacted.
- ✓Webflow attributed the behavior to an issue with an upstream provider.
- ✓Webflow later reported that notification emails were being delivered as expected and that webhook delivery was unaffected.