← Twilio status
INCIDENT RESOLVED
Twilio
✓Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil
Updated
Resolved
08:01Started
2Timeline events
Confirmed by the official source.
Executive summary
-
Summary
Twilio reported voice call post-dial delays affecting a subset of Twilio Phone Numbers when calling network subscribers in Brazil. Twilio later reported recovery and is monitoring service stability.
What users experienced
- User impact
Some customers may experience voice call post-dial delays when calling network subscribers in Brazil from a subset of Twilio Phone Numbers.
◷
Started
08:0125 Sep 2026Timeline of the incident
-
Detection
Confirmed by an official service source.
-
Resolution
The service is no longer reporting this incident as active.
What we know
- ✓Twilio initially reported the issue as under investigation.
- ✓The affected Twilio component was Voice, Latin America, with degraded performance reported during the incident.
- ✓Twilio reported recovery and changed the component status to operational while monitoring stability.