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INCIDENT IN PROGRESS
Twilio
✓Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil
Updated
Confirmed disruption
08:01Started
1Timeline events
Confirmed by the official source.
Executive summary
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Summary
Twilio has confirmed a disruption involving post-dial delays for calls from a subset of Twilio Phone Numbers to network subscribers in Brazil. Twilio is investigating.
What users experienced
- User impact
Some Twilio customers may experience voice call post-dial delays when calling network subscribers in Brazil from a subset of Twilio Phone Numbers.
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Started
08:0125 Sep 2026Timeline of the incident
-
Detection
Confirmed by an official service source.
What we know
- ✓The affected service area is Twilio Voice in Latin America.
- ✓Twilio characterized the incident impact as minor and the affected component as experiencing degraded performance.
- ✓The incident remains under investigation, with no resolution or monitoring update recorded.