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INCIDENT IN PROGRESS
Twilio
✓Voice Call Failures from South Africa to a Subset of Twilio Phone Numbers
Updated
Confirmed disruption
23:00Started
1Timeline events
Confirmed by the official source.
Executive summary
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Summary
Twilio has officially reported voice call failures involving network subscribers in South Africa and a subset of Twilio South Africa phone numbers. The incident remains under investigation.
What users experienced
- User impact
Customers may experience voice call failures from network subscribers in South Africa to a subset of Twilio phone numbers.
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Started
23:009 Oct 2026Timeline of the incident
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Detection
Confirmed by an official service source.
What we know
- ✓Twilio officially reported the disruption.
- ✓The affected service is voice calling involving network subscribers in South Africa and a subset of Twilio phone numbers.
- ✓Twilio's latest provided status remains investigating.
- ✓The affected Voice, Middle East & Africa component is marked as degraded performance.