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INCIDENT IN PROGRESS
Twilio
✓Voice Call Failures from South Africa to a Subset of Twilio Phone Numbers
Updated
Confirmed disruption
23:00Started
1Timeline events
Confirmed by the official source.
Executive summary
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Summary
Twilio officially reported voice call failures from network subscribers in South Africa to a subset of Twilio Phone Numbers. Twilio later reported recovery and continued monitoring of service stability.
What users experienced
- User impact
Some calls from South African network subscribers to a subset of Twilio Phone Numbers may fail.
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Started
23:009 Oct 2026Timeline of the incident
-
Detection
Confirmed by an official service source.
What we know
- ✓Twilio classified the incident as minor impact.
- ✓The affected area was identified as Voice, Middle East & Africa.
- ✓Twilio initially reported the issue as under investigation.
- ✓Twilio reported recovery in voice calls and moved the incident to monitoring.