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INCIDENT RESOLVED
Twilio
✓Voice Call Failures from a Subset of Twilio United States Phone Numbers to Korek Telecom Iraq
Updated
Resolved
02:48Started
2Timeline events
Confirmed by the official source.
Executive summary
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Summary
Twilio confirmed a minor disruption affecting voice calls from a subset of Twilio United States phone numbers to Korek Telecom network subscribers in Iraq. Twilio later reported recovery and is monitoring service stability.
What users experienced
- User impact
Some customers may experience voice call failures on calls from a subset of Twilio United States phone numbers to Korek Telecom network subscribers in Iraq.
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Started
02:4814 Sep 2026Timeline of the incident
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Detection
Confirmed by an official service source.
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Resolution
The service is no longer reporting this incident as active.
What we know
- ✓Twilio reported the disruption as minor and affecting the Voice, Middle East & Africa component.
- ✓The incident was initially under investigation, then moved to identified status before Twilio reported recovery.
- ✓Twilio reported recovery at 08:24:02 on September 14, 2026, and changed the affected component to operational.