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INCIDENT IN PROGRESS
Twilio
✓Voice Call Failures from a Subset of Twilio Phone Numbers to Vodafone United Kingdom
Updated
Confirmed disruption
03:45Started
1Timeline events
Confirmed by the official source.
Executive summary
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Summary
Twilio has confirmed voice call failures affecting a subset of Twilio numbers when calling Vodafone network subscribers in the United Kingdom. The incident remains under investigation.
What users experienced
- User impact
Some Twilio customers may be unable to complete voice calls from affected Twilio numbers to Vodafone network subscribers in the United Kingdom.
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Started
03:4528 Sep 2026Timeline of the incident
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Detection
Confirmed by an official service source.
What we know
- ✓Twilio reported voice call failures from a subset of Twilio numbers to Vodafone network subscribers in the United Kingdom.
- ✓Twilio classified the Voice, Europe component as experiencing degraded performance.
- ✓The latest provider update continued to list the incident as under investigation.