← Twilio status
INCIDENT RESOLVED
Twilio
✓Voice Call Failures from a Subset of Twilio Phone Numbers to Vodafone United Kingdom
Updated
Resolved
03:45Started
2Timeline events
Confirmed by the official source.
Executive summary
-
Summary
Twilio reported voice call failures affecting a subset of Twilio numbers when calling Vodafone network subscribers in the United Kingdom. Twilio later observed recovery and is monitoring service stability.
What users experienced
- User impact
Some calls from a subset of Twilio numbers to Vodafone network subscribers in the United Kingdom may fail.
◷
Started
03:4528 Sep 2026Timeline of the incident
-
Detection
Confirmed by an official service source.
-
Resolution
The service is no longer reporting this incident as active.
What we know
- ✓The disruption began at 03:45 on September 28, 2026, according to Twilio's status updates.
- ✓Twilio classified the impact as minor and the affected Voice, Europe component as degraded during investigation.
- ✓Twilio reported observed recovery at 14:30 and continued monitoring at 16:36.
- ✓No recovery time, cause, or complete geographic scope has been established.