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INCIDENT RESOLVED
Twilio
✓Voice Call Failures from a Subset of Twilio Phone Numbers to Peru
Updated
Resolved
08:26Started
2Timeline events
Confirmed by the official source.
Executive summary
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Summary
Twilio officially reported voice call failures affecting a subset of Twilio Phone Numbers when calling network subscribers in Peru. Twilio later reported observed recovery and continued monitoring.
What users experienced
- User impact
Some calls from a subset of Twilio Phone Numbers to network subscribers in Peru, including multiple networks, may fail.
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Started
08:2615 Sep 2026Timeline of the incident
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Detection
Confirmed by an official service source.
-
Resolution
The service is no longer reporting this incident as active.
What we know
- ✓Twilio initially reported the issue as under investigation.
- ✓Twilio reported that the affected scope included subscribers on multiple networks in Peru.
- ✓Twilio later reported observed recovery in the affected voice calls.
- ✓Twilio classified the incident impact as minor.