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INCIDENT IN PROGRESS
Twilio
✓Voice Call Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Norway
Updated
Confirmed disruption
08:02Started
1Timeline events
Confirmed by the official source.
Executive summary
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Summary
Twilio has confirmed minor voice-call failures affecting a subset of Twilio phone numbers when calling network subscribers in Norway. The issue affects multiple networks and remains under investigation while Twilio works toward resolution.
What users experienced
- User impact
Some customers may be unable to complete voice calls from a subset of Twilio phone numbers to network subscribers in Norway.
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Started
08:0223 Sep 2026Timeline of the incident
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Detection
Confirmed by an official service source.
What we know
- ✓Twilio classified the incident impact as minor.
- ✓The affected component is Voice, Europe, with degraded performance.
- ✓Twilio’s updates progressed from investigating the issue to identifying the cause.
- ✓The reported impact concerns a subset of Twilio phone numbers and network subscribers in Norway, including multiple networks.