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INCIDENT RESOLVED
Twilio
✓Voice Call Failures from a Subset of Twilio Phone Numbers to Argentina
Updated
Resolved
09:00Started
2Timeline events
Confirmed by the official source.
Executive summary
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Summary
Twilio has confirmed a disruption affecting voice calls from a subset of Twilio Phone Numbers to subscribers in Argentina. Twilio later reported recovery and is monitoring service stability.
What users experienced
- User impact
Some voice calls may fail, and users may experience silent or one-way audio when calling subscribers on multiple networks in Argentina from affected Twilio Phone Numbers.
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Started
09:0014 Sep 2026Timeline of the incident
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Detection
Confirmed by an official service source.
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Resolution
The service is no longer reporting this incident as active.
What we know
- ✓The disruption began at approximately 09:00 on September 14, 2026.
- ✓The affected service area is Twilio Voice in Latin America.
- ✓Twilio initially reported voice call failures from a subset of Twilio Phone Numbers to network subscribers in Argentina.
- ✓Twilio later reported silent and one-way audio affecting calls across multiple networks in Argentina.
- ✓Twilio reported observed recovery at approximately 20:55 on September 14, 2026, with the affected component marked operational.