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INCIDENT RESOLVED

Twilio

✓

Video Voice Integration Test Failures

Updated

Resolved 06:39Started 2Timeline events

Confirmed by the official source.

  • Summary

    Twilio officially reported a minor disruption affecting TwiML Bins, with customers potentially experiencing failures fetching TwiML for voice or messaging requests. Twilio later reported that a fix had been applied and continued monitoring recovery.

  • User impact

    Customers may have experienced failures fetching TwiML for voice or messaging requests.

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Started

06:3911 Sep 2026
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Timeline events

2View timeline →
  1. Detection

    Confirmed by an official service source.

  2. Resolution

    The service is no longer reporting this incident as active.

  • ✓Twilio reported the incident as a minor-impact disruption involving TwiML Bins.
  • ✓Programmable Voice US1 PSTN and Media Streams US1 were initially reported as degraded.
  • ✓Those voice components were later reported operational, while TwiML Bins remained degraded.
  • ✓Twilio continued monitoring after reporting that a fix had been applied.