← Twilio status
INCIDENT RESOLVED
Twilio
✓Video Room Settings Not Loading
Updated
Resolved
08:39Started
2Timeline events
Confirmed by the official source.
Executive summary
-
Summary
Twilio officially reported that the Video Room Settings page was failing to load in Console. A fix has been deployed, and Twilio is monitoring the results.
What users experienced
- User impact
Users may have been unable to load the Video Room Settings page in Console; Twilio reported the affected Group Rooms component as degraded during the incident.
◷
Started
08:3915 Sep 2026Timeline of the incident
-
Detection
Confirmed by an official service source.
-
Resolution
The service is no longer reporting this incident as active.
What we know
- ✓Twilio reported the Video Room Settings page loading issue as an official incident.
- ✓The affected Group Rooms component was marked degraded during the disruption.
- ✓Twilio said it had identified the cause and was deploying a fix.
- ✓Twilio later reported that the fix was deployed and the component was operational while monitoring continued.