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INCIDENT IN PROGRESS

Twilio

✓

SMS Delivery Receipt Delays from Twilio to Tigo Guatemala

Updated

Confirmed disruption 17:43Started 1Timeline events

Confirmed by the official source.

  • Summary

    Twilio has confirmed delays affecting SMS delivery receipts from Twilio to Tigo network subscribers in Guatemala. Message delivery may succeed, while delivery receipts may be delayed. Twilio’s status remains investigating.

  • User impact

    SMS messages may be delivered successfully, but delivery receipts to Tigo network subscribers in Guatemala may arrive late.

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Started

17:4329 Sep 2026
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Timeline events

1View timeline →
  1. Detection

    Confirmed by an official service source.

  • ✓Twilio classified the incident as minor impact.
  • ✓The affected service component is SMS in Latin America, with degraded performance reported.
  • ✓Twilio stated that message delivery may succeed even when delivery receipts are delayed.