← Twilio status
INCIDENT RESOLVED
Twilio
✓SMS Delivery Receipt Delays from Twilio to MTN Swaziland
Updated
Resolved
17:31Started
2Timeline events
Confirmed by the official source.
Executive summary
-
Summary
Twilio reported delays affecting SMS delivery receipts to MTN network subscribers in Swaziland. Message delivery may succeed, while receipts are delayed. Twilio later reported recovery and continued monitoring.
What users experienced
- User impact
SMS messages may be delivered, but delivery receipts may be delayed for MTN network subscribers in Swaziland.
◷
Started
17:3114 Sep 2026Timeline of the incident
-
Detection
Confirmed by an official service source.
-
Resolution
The service is no longer reporting this incident as active.
What we know
- ✓Twilio initially reported the issue as under investigation.
- ✓Twilio later stated that it had identified the cause and was working to resolve the issue.
- ✓Twilio reported observed recovery and changed the affected component status to operational while monitoring continued.
- ✓The reported impact was minor and limited to SMS delivery receipts; message delivery may still succeed.