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INCIDENT IN PROGRESS
Twilio
✓SMS Delivery Receipt Delays from Twilio to Liberty Mobile Puerto Rico
Updated
Confirmed disruption
10:47Started
1Timeline events
Confirmed by the official source.
Executive summary
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Summary
Twilio has confirmed delays in SMS delivery receipts from Twilio to Liberty Mobile network subscribers in Puerto Rico. Messages may still be delivered, but delivery receipts can be delayed. Twilio’s latest update says the cause has been identified and work to resolve the issue is ongoing.
What users experienced
- User impact
SMS messages may succeed, but delivery receipts may be delayed for messages sent to Liberty Mobile network subscribers in Puerto Rico.
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Started
10:4720 Sep 2026Timeline of the incident
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Detection
Confirmed by an official service source.
What we know
- ✓Twilio first reported the disruption at 2026-09-20 10:47:27.337.
- ✓Twilio classified the impact as minor and the affected component as SMS, Latin America.
- ✓Twilio reported that message delivery may succeed even when delivery receipts are delayed.
- ✓Twilio’s latest update at 2026-09-21 14:04:24.763 said the cause was identified and resolution work was ongoing.