← Twilio status
INCIDENT RESOLVED
Twilio
✓SMS Delivery Receipt Delays from Twilio to CTBC Brazil
Updated
Resolved
06:25Started
2Timeline events
Confirmed by the official source.
Executive summary
-
Summary
Twilio reported delays in SMS delivery receipts for messages sent to CTBC network subscribers in Brazil. Message delivery may succeed while delivery receipts are delayed. Twilio later reported recovery and is monitoring service stability.
What users experienced
- User impact
Messages to CTBC network subscribers in Brazil may be delivered, but their delivery receipts may be delayed.
◷
Started
06:2528 Sep 2026Timeline of the incident
-
Detection
Confirmed by an official service source.
-
Resolution
The service is no longer reporting this incident as active.
What we know
- ✓Twilio initially reported the issue as under investigation and affecting SMS delivery receipts.
- ✓Twilio said message delivery may succeed even when delivery receipts are delayed.
- ✓Twilio later reported observed recovery and moved the incident to monitoring.