← Twilio status
INCIDENT IN PROGRESS
Twilio
✓SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States
Updated
Confirmed disruption
14:25Started
1Timeline events
Confirmed by the official source.
Executive summary
-
Summary
Twilio has confirmed delays in SMS delivery receipts from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Message delivery may succeed, while delivery receipts are delayed.
What users experienced
- User impact
Messages may be delivered successfully, but delivery receipts can be delayed for some Twilio Short Code traffic to T-Mobile network subscribers.
◷
Started
14:2514 Sep 2026Timeline of the incident
-
Detection
Confirmed by an official service source.
What we know
- ✓Twilio reported degraded performance for its SMS Short Code, North America component.
- ✓The reported impact concerns delayed SMS delivery receipts rather than necessarily failed message delivery.
- ✓The incident remains unresolved in the available evidence.