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INCIDENT RESOLVED
Twilio
✓SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in United States
Updated
Resolved
02:35Started
2Timeline events
Confirmed by the official source.
Executive summary
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Summary
Twilio officially reported delays in SMS delivery receipts from a subset of its Short Codes to subscribers on multiple networks in the United States. Message delivery may succeed while receipts are delayed.
What users experienced
- User impact
Some customers may experience delayed SMS delivery receipts from a subset of Twilio Short Codes; message delivery itself may still succeed.
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Started
02:351 Oct 2026Timeline of the incident
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Detection
Confirmed by an official service source.
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Resolution
The service is no longer reporting this incident as active.
What we know
- ✓The affected service is SMS delivery receipts from a subset of Twilio Short Codes.
- ✓Twilio initially reported the issue as under investigation, then said it had identified the cause and was working to resolve it.
- ✓Twilio later reported observed recovery and changed the affected component status to operational while monitoring continued.