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INCIDENT IN PROGRESS
Twilio
✓SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in United States
Updated
Confirmed disruption
02:35Started
1Timeline events
Confirmed by the official source.
Executive summary
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Summary
Twilio has confirmed delays in SMS delivery receipts from a subset of its Short Codes to subscribers on multiple networks in the United States. Message delivery may succeed, but delivery receipts may be delayed.
What users experienced
- User impact
Customers using affected Twilio Short Codes may experience delayed SMS delivery receipts, although message delivery may still succeed.
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Started
02:351 Oct 2026Timeline of the incident
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Detection
Confirmed by an official service source.
What we know
- ✓Twilio initially reported the issue as under investigation.
- ✓Twilio later reported that the cause had been identified and that remediation was in progress.
- ✓The affected component is SMS Short Code, North America, marked as degraded performance.
- ✓The incident has not been reported as resolved.