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INCIDENT RESOLVED
Twilio
✓SMS Delivery Receipt Delays from a Subset of Twilio Alphanumeric Sender IDs to Ooredoo Algeria
Updated
Resolved
11:09Started
2Timeline events
Confirmed by the official source.
Executive summary
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Summary
Twilio has confirmed delays in SMS delivery receipts for a subset of alphanumeric sender IDs sending to Ooredoo network subscribers in Algeria. Message delivery may succeed while receipts are delayed. Twilio has observed recovery and is monitoring stability.
What users experienced
- User impact
Some SMS delivery receipts may be delayed for messages sent from a subset of Twilio alphanumeric sender IDs to Ooredoo network subscribers in Algeria, although message delivery may still succeed.
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Started
11:0924 Sep 2026Timeline of the incident
-
Detection
Confirmed by an official service source.
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Resolution
The service is no longer reporting this incident as active.
What we know
- ✓Twilio reported degraded performance affecting SMS delivery receipts to Ooredoo network subscribers in Algeria.
- ✓The issue affects a subset of Twilio alphanumeric sender IDs.
- ✓Twilio stated that message delivery may succeed even when delivery receipts are delayed.
- ✓Twilio's latest update reports observed recovery and a monitoring state.