← Twilio status
INCIDENT RESOLVED
Twilio
✓SMS Delivery Failures From Twilio Alphanumeric Sender IDs to Multiple Networks in Multiple Countries
Updated
Resolved
03:58Started
2Timeline events
Confirmed by the official source.
Executive summary
-
Summary
Twilio has officially reported SMS delivery failures affecting alphanumeric sender traffic across multiple networks and countries. Twilio later reported observed recovery and is monitoring service stability.
What users experienced
- User impact
Twilio customers may experience SMS delivery failures when sending from alphanumeric sender types.
◷
Started
03:5823 Sep 2026Timeline of the incident
-
Detection
Confirmed by an official service source.
-
Resolution
The service is no longer reporting this incident as active.
What we know
- ✓Twilio reported SMS delivery failures from alphanumeric sender IDs or sender types.
- ✓The reported disruption affected multiple networks in multiple countries.
- ✓Twilio initially listed the incident as investigating, then identified, and later moved it to monitoring after observing recovery.
- ✓Twilio’s stated incident impact was minor.