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INCIDENT RESOLVED
Twilio
✓SMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in Chile
Updated
Resolved
11:09Started
2Timeline events
Confirmed by the official source.
Executive summary
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Summary
Twilio reported SMS delivery failures affecting a subset of Twilio Short Codes sending to subscribers on multiple networks in Chile. Twilio later reported recovery and is monitoring service stability.
What users experienced
- User impact
Some SMS sent from a subset of Twilio Short Codes to subscribers on multiple networks in Chile may fail to deliver.
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Started
11:0930 Sep 2026Timeline of the incident
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Detection
Confirmed by an official service source.
-
Resolution
The service is no longer reporting this incident as active.
What we know
- ✓Twilio identified degraded performance for SMS in Latin America.
- ✓The disruption involved SMS delivery from a subset of Twilio Short Codes to subscribers on multiple networks in Chile.
- ✓Twilio reported recovery and continued monitoring; no resolution time is established.