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INCIDENT IN PROGRESS
Twilio
✓SMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in Chile
Updated
Confirmed disruption
11:09Started
1Timeline events
Confirmed by the official source.
Executive summary
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Summary
Twilio has confirmed SMS delivery failures from a subset of its Short Codes to subscribers on multiple networks in Chile. The issue is identified and remains unresolved.
What users experienced
- User impact
Some Twilio customers may experience SMS delivery failures when sending from affected Short Codes to subscribers on multiple networks in Chile.
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Started
11:0930 Sep 2026Timeline of the incident
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Detection
Confirmed by an official service source.
What we know
- ✓Twilio officially reported SMS delivery failures affecting a subset of Short Codes.
- ✓The affected destination networks are in Chile and include multiple networks.
- ✓Twilio classified the incident impact as minor.
- ✓The incident remains unresolved, with Twilio investigating and working toward resolution.