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INCIDENT IN PROGRESS
Twilio
✓SMS Delivery Failures from a Subset of Twilio Long Codes to Bouygues Telecom France
Updated
Confirmed disruption
15:08Started
1Timeline events
Confirmed by the official source.
Executive summary
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Summary
Twilio has confirmed SMS delivery failures from a subset of Twilio Long Codes to Bouygues Telecom network subscribers in France. The issue remains under investigation.
What users experienced
- User impact
Messages sent from some Twilio Long Codes may fail to reach Bouygues Telecom network subscribers in France.
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Started
15:0812 Sep 2026Timeline of the incident
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Detection
Confirmed by an official service source.
What we know
- ✓Twilio reported SMS delivery failures from a subset of its Long Codes.
- ✓The affected destination network is Bouygues Telecom in France.
- ✓Twilio continues to classify the incident as under investigation.
- ✓The affected SMS component is reported as experiencing degraded performance.