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INCIDENT RESOLVED
Twilio
✓SMS Delivery Failures from a Subset of Twilio Long Codes to Bouygues Telecom France
Updated
Resolved
15:08Started
2Timeline events
Confirmed by the official source.
Executive summary
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Summary
Twilio officially confirmed SMS delivery failures affecting a subset of Twilio Long Codes sending to Bouygues Telecom network subscribers in France. Twilio later reported recovery and said it was monitoring service stability.
What users experienced
- User impact
Some SMS messages sent from a subset of Twilio Long Codes to Bouygues Telecom network subscribers in France may have failed to deliver.
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Started
15:0812 Sep 2026Timeline of the incident
-
Detection
Confirmed by an official service source.
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Resolution
The service is no longer reporting this incident as active.
What we know
- ✓Twilio officially confirmed the SMS delivery disruption.
- ✓The affected traffic involved a subset of Twilio Long Codes and Bouygues Telecom network subscribers in France.
- ✓Twilio classified the incident impact as minor and marked the SMS Europe component as degraded.
- ✓Twilio later reported recovery in SMS delivery and monitoring of service stability.