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INCIDENT IN PROGRESS
Twilio
✓SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to Moov Côte d'Ivoire
Updated
Confirmed disruption
14:15Started
1Timeline events
Confirmed by the official source.
Executive summary
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Summary
Twilio officially reported SMS delivery failures affecting a subset of alphanumeric sender IDs to Moov network subscribers in Côte d’Ivoire. Twilio later reported recovery and began monitoring service stability.
What users experienced
- User impact
Some SMS messages sent from a subset of Twilio alphanumeric sender IDs to Moov network subscribers in Côte d’Ivoire may fail to deliver.
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Started
14:158 Oct 2026Timeline of the incident
-
Detection
Confirmed by an official service source.
What we know
- ✓Twilio reported the disruption as a minor-impact incident affecting SMS delivery.
- ✓Twilio initially stated that it was investigating the issue.
- ✓Twilio later reported that it had identified the cause and was working to resolve the issue.
- ✓Twilio subsequently reported recovery and changed the affected component status to operational.