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INCIDENT RESOLVED
Twilio
✓SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs and Short Codes to Vodafone Italy
Updated
Resolved
03:07Started
2Timeline events
Confirmed by the official source.
Executive summary
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Summary
Twilio confirmed SMS delivery failures affecting a subset of Alphanumeric Sender IDs and Short Codes when sending to Vodafone network subscribers in Italy. Twilio later reported observed recovery and is monitoring service stability.
What users experienced
- User impact
Some SMS sent through affected Twilio Alphanumeric Sender IDs and Short Codes to Vodafone network subscribers in Italy may fail to be delivered.
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Started
03:079 Sep 2026Timeline of the incident
-
Detection
Confirmed by an official service source.
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Resolution
The service is no longer reporting this incident as active.
What we know
- ✓The disruption affected a subset of Twilio Alphanumeric Sender IDs and Short Codes.
- ✓Twilio initially reported the issue as under investigation, then as identified, and later reported observed recovery.
- ✓Twilio's affected component was SMS in Europe.