Twilio

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SMS Delivery Delays from Twilio to Telemat Cel Brazil

Updated 22 Sep 2026, 16:45 UTC

Resolved 15:28Started 2Timeline events

Confirmed by the official source.

Executive summary

Summary
Twilio has confirmed SMS delivery delays to Telemat Cel network subscribers in Brazil. Twilio later reported recovery and is monitoring service stability.

What users experienced

User impact
SMS delivery may be delayed for messages sent from Twilio to Telemat Cel network subscribers in Brazil.

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Started

15:2820 Sep 2026

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Timeline events

Timeline of the incident

20 Sep 2026, 22:34 UTC
Detection
Confirmed by an official service source.
22 Sep 2026, 16:45 UTC
Resolution
The service is no longer reporting this incident as active.

What we know

✓Twilio confirmed the SMS delivery disruption.
✓The reported impact is limited to delivery from Twilio to Telemat Cel network subscribers in Brazil.
✓Twilio reported recovery and continued monitoring.
✓No recovery time or technical cause has been established in the evidence package.