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INCIDENT RESOLVED
Twilio
✓SMS Delivery Delays from Twilio to Kolbi Costa Rica
Updated
Resolved
15:21Started
2Timeline events
Confirmed by the official source.
Executive summary
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Summary
Twilio has confirmed SMS delivery delays affecting messages sent to Kolbi network subscribers in Costa Rica. The incident remains identified, and Twilio says its team is working to resolve it.
What users experienced
- User impact
Customers may experience delayed SMS delivery from Twilio to Kolbi network subscribers in Costa Rica.
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Started
15:2130 Sep 2026Timeline of the incident
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Detection
Confirmed by an official service source.
-
Resolution
The service is no longer reporting this incident as active.
What we know
- ✓Twilio officially confirmed SMS delivery delays to Kolbi network subscribers in Costa Rica.
- ✓Twilio classified the affected SMS service as experiencing degraded performance.
- ✓Twilio later reported that the cause had been identified and that work to resolve the issue was ongoing.