← Twilio status
INCIDENT RESOLVED
Twilio
✓SMS Delivery Delays from Twilio to Izzi Mexico
Updated
Resolved
21:20Started
2Timeline events
Confirmed by the official source.
Executive summary
-
Summary
Twilio officially reported SMS delivery delays to Izzi network subscribers in Mexico. Twilio later reported recovery and said it was monitoring service stability.
What users experienced
- User impact
SMS messages sent through Twilio to Izzi network subscribers in Mexico may have been delayed.
◷
Started
21:2021 Sep 2026Timeline of the incident
-
Detection
Confirmed by an official service source.
-
Resolution
The service is no longer reporting this incident as active.
What we know
- ✓Twilio initially reported the issue as under investigation.
- ✓Twilio later reported that it had identified the cause, without providing the cause in the available evidence.
- ✓Twilio subsequently reported recovery in SMS delivery and continued monitoring service stability.
- ✓The affected component was Twilio SMS delivery in Latin America.