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INCIDENT IN PROGRESS
Twilio
✓SMS Delivery Delays from Twilio to Etisalat United Arab Emirates
Updated
Confirmed disruption
08:27Started
1Timeline events
Confirmed by the official source.
Executive summary
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Summary
Twilio reported SMS delivery delays affecting messages sent to Etisalat network subscribers in the United Arab Emirates. Twilio said the cause had been identified and that work to resolve the issue was ongoing.
What users experienced
- User impact
Customers may experience delays when sending SMS messages from Twilio to Etisalat network subscribers in the United Arab Emirates.
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Started
08:2725 Sep 2026Timeline of the incident
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Detection
Confirmed by an official service source.
What we know
- ✓Twilio officially reported SMS delivery delays to Etisalat network subscribers in the United Arab Emirates.
- ✓Twilio classified the incident impact as minor and the affected SMS component as degraded performance.
- ✓Twilio later reported that it had identified the cause and was working to resolve the issue.
- ✓The latest available provider update continued to describe the incident as identified rather than resolved.