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INCIDENT RESOLVED
Twilio
✓SMS Delivery Delays from Twilio to Etisalat United Arab Emirates
Updated
Resolved
08:27Started
2Timeline events
Confirmed by the official source.
Executive summary
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Summary
Twilio confirmed SMS delivery delays affecting messages sent to Etisalat network subscribers in the United Arab Emirates. Twilio later reported recovery and said it was monitoring service stability.
What users experienced
- User impact
Customers may experience delays delivering SMS messages from Twilio to Etisalat network subscribers in the United Arab Emirates.
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Started
08:2725 Sep 2026Timeline of the incident
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Detection
Confirmed by an official service source.
-
Resolution
The service is no longer reporting this incident as active.
What we know
- ✓The incident was reported by Twilio as a minor-impact disruption.
- ✓Twilio initially investigated the SMS delivery delays and later stated that it had identified the cause.
- ✓Twilio reported recovery in SMS delivery and continued monitoring service stability.
- ✓No recovery time or resolution time was provided.