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INCIDENT RESOLVED
Twilio
✓SMS Delivery Delays from Twilio to Datora Brazil
Updated
Resolved
01:36Started
2Timeline events
Confirmed by the official source.
Executive summary
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Summary
Twilio officially reported SMS delivery delays to Datora network subscribers in Brazil. Twilio later reported recovery and is monitoring service stability.
What users experienced
- User impact
Customers sending SMS to Datora network subscribers in Brazil may have experienced delivery delays.
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Started
01:3624 Sep 2026Timeline of the incident
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Detection
Confirmed by an official service source.
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Resolution
The service is no longer reporting this incident as active.
What we know
- ✓Twilio initially reported the issue as under investigation.
- ✓Twilio classified the incident impact as minor and the affected SMS component as degraded performance.
- ✓Twilio later reported recovery in SMS delivery and changed the affected component to operational.
- ✓No recovery time or underlying cause is established in the evidence package.