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INCIDENT IN PROGRESS
Twilio
✓SMS Delivery Delays from Twilio to Claro Brazil
Updated
Confirmed disruption
20:49Started
1Timeline events
Confirmed by the official source.
Executive summary
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Summary
Twilio has confirmed SMS delivery delays affecting messages sent to Claro network subscribers in Brazil. The issue is identified, and Twilio is working to resolve it.
What users experienced
- User impact
SMS messages sent through Twilio to Claro network subscribers in Brazil may be delayed.
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Started
20:4924 Sep 2026Timeline of the incident
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Detection
Confirmed by an official service source.
What we know
- ✓Twilio officially reported SMS delivery delays to Claro network subscribers in Brazil.
- ✓The affected service component is SMS in Latin America, listed with degraded performance.
- ✓Twilio's incident status progressed from investigating to identified.
- ✓Twilio classified the incident impact as minor.