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INCIDENT RESOLVED

Twilio

SMS Delivery Delays from Twilio Short Codes to Multiple Networks in United States

Updated

Resolved 05:34Started 2Timeline events

Confirmed by the official source.

  • Summary

    Twilio reported SMS delivery delays from short codes to subscribers on multiple networks in the United States. Twilio later reported recovery and is monitoring service stability.

  • User impact

    Customers may experience delayed SMS delivery from Twilio short codes.

Started

05:349 Sep 2026

Timeline events

2View timeline →
  1. Detection

    Confirmed by an official service source.

  2. Resolution

    The service is no longer reporting this incident as active.

  • Twilio initially reported the issue as under investigation.
  • Twilio later stated that the cause had been identified and that it was working to resolve the issue.
  • The affected SMS Short Code, North America component was later marked operational while the incident entered monitoring.
  • No recovery time or full resolution time is established in the evidence.