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INCIDENT RESOLVED
Twilio
✓SMS Delivery Delays from Twilio Short Codes to Multiple Networks in United States
Updated
Resolved
05:34Started
2Timeline events
Confirmed by the official source.
Executive summary
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Summary
Twilio reported SMS delivery delays from short codes to subscribers on multiple networks in the United States. Twilio later reported recovery and is monitoring service stability.
What users experienced
- User impact
Customers may experience delayed SMS delivery from Twilio short codes.
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Started
05:349 Sep 2026Timeline of the incident
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Detection
Confirmed by an official service source.
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Resolution
The service is no longer reporting this incident as active.
What we know
- ✓Twilio initially reported the issue as under investigation.
- ✓Twilio later stated that the cause had been identified and that it was working to resolve the issue.
- ✓The affected SMS Short Code, North America component was later marked operational while the incident entered monitoring.
- ✓No recovery time or full resolution time is established in the evidence.