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INCIDENT RESOLVED
Twilio
✓SMS Delivery Delays from Twilio Long Codes to Natcom Haiti
Updated
Resolved
02:19Started
2Timeline events
Confirmed by the official source.
Executive summary
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Summary
Twilio reported delays affecting SMS delivery from Twilio Long Codes to Natcom network subscribers in Haiti. The provider later observed recovery and monitored service stability.
What users experienced
- User impact
SMS messages sent from Twilio Long Codes to Natcom network subscribers in Haiti may have been delayed.
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Started
02:1922 Sep 2026Timeline of the incident
-
Detection
Confirmed by an official service source.
-
Resolution
The service is no longer reporting this incident as active.
What we know
- ✓Twilio officially reported SMS delivery delays to Natcom network subscribers in Haiti.
- ✓Twilio later reported observed recovery and continued monitoring of service stability.
- ✓The affected SMS component was listed as operational in the latest provider update.