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INCIDENT IN PROGRESS
Twilio
✓SMS Delivery Delays from a Subset of Twilio Short Codes to Vivo Brazil
Updated
Confirmed disruption
01:34Started
1Timeline events
Confirmed by the official source.
Executive summary
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Summary
Twilio has confirmed SMS delivery delays from a subset of its short codes to Vivo network subscribers in Brazil. Twilio is investigating the issue.
What users experienced
- User impact
Some SMS messages sent from a subset of Twilio short codes to Vivo network subscribers in Brazil may be delayed.
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Started
01:3414 Sep 2026Timeline of the incident
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Detection
Confirmed by an official service source.
What we know
- ✓Twilio classified the incident as a minor-impact event.
- ✓The SMS, Latin America component is experiencing degraded performance.
- ✓The latest provider update continued to list the incident as investigating.