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INCIDENT IN PROGRESS
Twilio
✓SMS Delivery Delays from a Subset of Twilio Short Codes to Tigo Colombia
Updated
Confirmed disruption
15:08Started
1Timeline events
Confirmed by the official source.
Executive summary
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Summary
Twilio has confirmed SMS delivery delays from a subset of its short codes to Tigo network subscribers in Colombia. The incident is under investigation.
What users experienced
- User impact
Some SMS messages sent from a subset of Twilio short codes to Tigo network subscribers in Colombia may be delayed.
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Started
15:0830 Sep 2026Timeline of the incident
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Detection
Confirmed by an official service source.
What we know
- ✓Twilio reports delays affecting SMS delivery from a subset of Twilio short codes to Tigo network subscribers in Colombia.
- ✓The incident is marked as minor and remains in an investigating state.
- ✓The affected carrier-network SMS component is listed as experiencing degraded performance.