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INCIDENT RESOLVED

Twilio

✓

SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil

Updated

Resolved 07:49Started 2Timeline events

Confirmed by the official source.

  • Summary

    Twilio confirmed SMS delivery delays affecting a subset of Twilio Short Codes sending to Brisanet network subscribers in Brazil. Twilio later reported observed recovery and is monitoring service stability.

  • User impact

    Some SMS messages sent from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil may be delayed.

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Started

07:495 Oct 2026
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Timeline events

2View timeline →
  1. Detection

    Confirmed by an official service source.

  2. Resolution

    The service is no longer reporting this incident as active.

  • ✓Twilio initially reported the issue as under investigation.
  • ✓Twilio classified the incident impact as minor.
  • ✓Twilio later reported that the cause had been identified and that recovery was observed.
  • ✓The latest provider status is monitoring, with the affected component listed as operational.