← Twilio status
INCIDENT RESOLVED
Twilio
✓SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States
Updated
Resolved
11:59Started
2Timeline events
Confirmed by the official source.
Executive summary
-
Summary
Twilio confirmed SMS delivery delays affecting a subset of short codes and long codes sent to Appalachian Wireless network subscribers in the United States. Twilio later reported observed recovery and is monitoring service stability.
What users experienced
- User impact
Some SMS messages sent through affected Twilio short codes and long codes may be delayed for Appalachian Wireless network subscribers.
◷
Started
11:5910 Sep 2026Timeline of the incident
-
Detection
Confirmed by an official service source.
-
Resolution
The service is no longer reporting this incident as active.
What we know
- ✓Twilio initially reported the issue as under investigation.
- ✓Twilio later stated that the cause had been identified and that remediation was in progress.
- ✓Twilio reported observed recovery and changed the incident status to monitoring.
- ✓The affected short-code and long-code components were reported as operational during monitoring.