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INCIDENT RESOLVED
Twilio
✓SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vodafone Netherlands
Updated
Resolved
21:42Started
2Timeline events
Confirmed by the official source.
Executive summary
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Summary
Twilio officially reported SMS delivery delays affecting a subset of Twilio phone numbers sending to Vodafone network subscribers in the Netherlands. Twilio later reported observed recovery and continued monitoring.
What users experienced
- User impact
Some SMS messages from a subset of Twilio phone numbers to Vodafone network subscribers in the Netherlands may be delayed.
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Started
21:421 Oct 2026Timeline of the incident
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Detection
Confirmed by an official service source.
-
Resolution
The service is no longer reporting this incident as active.
What we know
- ✓Twilio initially reported the issue as investigating and classified the affected SMS component as degraded performance.
- ✓Twilio later stated that it had identified the cause, but no cause details are provided in the evidence package.
- ✓Twilio subsequently reported observed recovery, with the affected component shown as operational in its status update.