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INCIDENT IN PROGRESS
Twilio
✓SMS Delivery Delays from a Subset of Twilio Phone Numbers to Tigo Guatemala
Updated
Confirmed disruption
20:34Started
1Timeline events
Confirmed by the official source.
Executive summary
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Summary
Twilio has confirmed SMS delivery delays affecting messages from a subset of Twilio phone numbers to Tigo network subscribers in Guatemala. Twilio has identified the cause and is working to resolve the issue.
What users experienced
- User impact
Customers may experience delays when sending SMS from a subset of Twilio phone numbers to Tigo network subscribers in Guatemala.
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Started
20:3429 Sep 2026Timeline of the incident
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Detection
Confirmed by an official service source.
What we know
- ✓Twilio officially reported SMS delivery delays affecting a subset of Twilio phone numbers and Tigo network subscribers in Guatemala.
- ✓Twilio classified the affected SMS, Latin America component as experiencing degraded performance.
- ✓Twilio's latest update states that the cause has been identified and remediation is underway.