← Twilio status
INCIDENT RESOLVED
Twilio
✓SMS Delivery Delays from a Subset of Twilio Phone Numbers to Tigo Guatemala
Updated
Resolved
20:34Started
2Timeline events
Confirmed by the official source.
Executive summary
-
Summary
Twilio has confirmed SMS delivery delays affecting messages from a subset of Twilio phone numbers to Tigo network subscribers in Guatemala. Twilio identified the issue and was working to resolve it; the incident was not marked resolved in the available evidence.
What users experienced
- User impact
Some Twilio customers may experience delayed SMS delivery to Tigo network subscribers in Guatemala.
◷
Started
20:3429 Sep 2026Timeline of the incident
-
Detection
Confirmed by an official service source.
-
Resolution
The service is no longer reporting this incident as active.
What we know
- ✓Twilio officially reported SMS delivery delays to Tigo network subscribers in Guatemala.
- ✓The affected traffic involves a subset of Twilio phone numbers.
- ✓The affected service component was SMS in Latin America.
- ✓Twilio’s latest update described the incident as identified and said work to resolve it was ongoing.