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INCIDENT IN PROGRESS
Twilio
✓SMS Delivery Delays from a Subset of Twilio Phone Numbers to Jio India
Updated
Confirmed disruption
16:03Started
1Timeline events
Confirmed by the official source.
Executive summary
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Summary
Twilio has confirmed SMS delivery delays affecting messages from a subset of Twilio phone numbers to Jio network subscribers in India. Twilio reported that the issue was identified and that work to resolve it was underway.
What users experienced
- User impact
SMS messages sent from some Twilio phone numbers to Jio network subscribers in India may be delayed.
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Started
16:031 Oct 2026Timeline of the incident
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Detection
Confirmed by an official service source.
What we know
- ✓Twilio reported SMS delivery delays affecting a subset of Twilio phone numbers sending to Jio network subscribers in India.
- ✓Twilio marked the SMS, APAC component as experiencing degraded performance.
- ✓The latest provider update retained an identified status and said remediation was in progress.