← Twilio status
INCIDENT RESOLVED
Twilio
✓SMS Delivery Delays from a Subset of Twilio Phone Numbers to Jio India
Updated
Resolved
16:03Started
2Timeline events
Confirmed by the official source.
Executive summary
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Summary
Twilio confirmed SMS delivery delays affecting a subset of Twilio phone numbers sending to Jio network subscribers in India. Twilio later reported observed recovery and is monitoring service stability.
What users experienced
- User impact
Some Twilio customers may experience delayed SMS delivery from a subset of Twilio phone numbers to Jio network subscribers in India.
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Started
16:031 Oct 2026Timeline of the incident
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Detection
Confirmed by an official service source.
-
Resolution
The service is no longer reporting this incident as active.
What we know
- ✓Twilio initially reported the issue as under investigation.
- ✓Twilio subsequently stated that the cause had been identified and that teams were working to resolve the issue.
- ✓Twilio later changed the incident status to monitoring and reported the affected SMS component as operational.