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INCIDENT IN PROGRESS
Twilio
✓SMS Delivery Delays from a Subset of Twilio Phone Numbers to Cellcom Israel
Updated
Confirmed disruption
00:49Started
1Timeline events
Confirmed by the official source.
Executive summary
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Summary
Twilio has confirmed SMS delivery delays affecting messages from a subset of Twilio phone numbers to Cellcom network subscribers in Israel. The issue remains under investigation.
What users experienced
- User impact
Some SMS messages sent from a subset of Twilio phone numbers to Cellcom network subscribers in Israel may be delayed.
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Started
00:494 Oct 2026Timeline of the incident
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Detection
Confirmed by an official service source.
What we know
- ✓Twilio classified the impact as minor.
- ✓The affected component is SMS, Middle East & Africa, with degraded performance.
- ✓The latest provider update continued to report the issue as under investigation.