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INCIDENT RESOLVED

Twilio

✓

SMS Delivery Delays from a Subset of Twilio Phone Numbers to Cellcom Israel

Updated

Resolved 00:49Started 2Timeline events

Confirmed by the official source.

  • Summary

    Twilio reported SMS delivery delays affecting a subset of Twilio phone numbers sending messages to Cellcom network subscribers in Israel. Twilio later reported recovery and is monitoring service stability.

  • User impact

    Some SMS messages from a subset of Twilio phone numbers to Cellcom network subscribers in Israel may be delayed.

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Started

00:494 Oct 2026
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Timeline events

2View timeline →
  1. Detection

    Confirmed by an official service source.

  2. Resolution

    The service is no longer reporting this incident as active.

  • ✓Twilio initially reported the issue as under investigation.
  • ✓The affected area was identified as SMS delivery from a subset of Twilio phone numbers to Cellcom network subscribers in Israel.
  • ✓Twilio later reported recovery in SMS delivery and changed the incident to monitoring status.
  • ✓No cause or recovery time has been established in the available evidence.