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INCIDENT IN PROGRESS
Twilio
✓SMS Delivery Delays from a Subset of Twilio Long Codes to Telenet BidCo NV Belgium
Updated
Confirmed disruption
02:35Started
1Timeline events
Confirmed by the official source.
Executive summary
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Summary
Twilio has confirmed SMS delivery delays affecting a subset of Twilio Long Codes sending to Telenet BidCo NV network subscribers in Belgium. The incident remains active, with Twilio reporting that the cause has been identified and remediation is underway.
What users experienced
- User impact
Some SMS messages sent from a subset of Twilio Long Codes to Telenet BidCo NV network subscribers in Belgium may be delayed.
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Started
02:352 Oct 2026Timeline of the incident
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Detection
Confirmed by an official service source.
What we know
- ✓Twilio reported degraded performance for SMS in Europe.
- ✓The reported impact is limited to a subset of Twilio Long Codes and Telenet BidCo NV network subscribers in Belgium.
- ✓Twilio initially reported that it was investigating the issue and later stated that the cause had been identified.
- ✓No recovery update or resolution time is established.