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INCIDENT RESOLVED
Twilio
✓SMS Delivery Delays from a Subset of Twilio Long Codes to Telenet BidCo NV Belgium
Updated
Resolved
02:35Started
2Timeline events
Confirmed by the official source.
Executive summary
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Summary
Twilio reported SMS delivery delays affecting a subset of Twilio Long Codes sending to Telenet BidCo NV network subscribers in Belgium. Twilio later reported recovery and began monitoring service stability.
What users experienced
- User impact
Some SMS messages sent from a subset of Twilio Long Codes to Telenet BidCo NV network subscribers in Belgium may have been delayed.
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Started
02:352 Oct 2026Timeline of the incident
-
Detection
Confirmed by an official service source.
-
Resolution
The service is no longer reporting this incident as active.
What we know
- ✓Twilio officially reported the disruption and classified the impact as minor.
- ✓The affected service component was SMS in Europe, marked as degraded performance during the incident.
- ✓Twilio reported that recovery had been observed and that the affected component was operational at the latest update.