← Twilio status
INCIDENT RESOLVED
Twilio
✓SMS Delivery Delays From a Subset of Twilio Long Codes to Claro Brazil
Updated
Resolved
08:40Started
2Timeline events
Confirmed by the official source.
Executive summary
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Summary
Twilio officially reported delivery delays affecting a subset of Twilio Long Codes sending to Claro network subscribers in Brazil. Twilio later observed recovery and is monitoring service stability.
What users experienced
- User impact
Some SMS messages sent from a subset of Twilio Long Codes to Claro network subscribers in Brazil may be delayed.
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Started
08:409 Sep 2026Timeline of the incident
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Detection
Confirmed by an official service source.
-
Resolution
The service is no longer reporting this incident as active.
What we know
- ✓The disruption began at 08:40 on September 9, 2026, according to Twilio's incident record.
- ✓Twilio initially reported the issue as under investigation.
- ✓Twilio later reported observed recovery and changed the affected component status to operational.
- ✓No recovery time or final resolution time is established.