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INCIDENT IN PROGRESS
Twilio
✓SMS Delivery Delays and Failures from Twilio to Zamtel Zambia
Updated
Confirmed disruption
00:03Started
1Timeline events
Confirmed by the official source.
Executive summary
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Summary
Twilio reported SMS delivery delays and failures to Zamtel network subscribers in Zambia. Twilio later reported observed recovery and placed the incident under monitoring.
What users experienced
- User impact
Customers may experience delayed or failed SMS delivery from Twilio to Zamtel network subscribers in Zambia.
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Started
00:0310 Oct 2026Timeline of the incident
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Detection
Confirmed by an official service source.
What we know
- ✓Twilio officially reported SMS delivery delays and failures affecting delivery to Zamtel network subscribers in Zambia.
- ✓The affected SMS component was reported as degraded during the investigation.
- ✓Twilio later reported recovery in SMS delivery and changed the component status to operational while monitoring stability.