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INCIDENT IN PROGRESS
Twilio
✓SMS Delivery Delays and Failures from Twilio to Zamtel Zambia
Updated
Confirmed disruption
00:03Started
1Timeline events
Confirmed by the official source.
Executive summary
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Summary
Twilio has confirmed SMS delivery delays and failures from Twilio to Zamtel network subscribers in Zambia. The incident remains under investigation.
What users experienced
- User impact
SMS messages sent from Twilio to Zamtel network subscribers in Zambia may be delayed or fail.
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Started
00:0310 Oct 2026Timeline of the incident
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Detection
Confirmed by an official service source.
What we know
- ✓Twilio reported SMS delivery delays and failures affecting traffic to Zamtel network subscribers in Zambia.
- ✓Twilio classified the affected SMS component as experiencing degraded performance.
- ✓The latest available update continued to show the incident as under investigation.