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INCIDENT RESOLVED
Twilio
✓SMS Delivery Delays and Failures from Twilio to MTS Belarus
Updated
Resolved
04:52Started
2Timeline events
Confirmed by the official source.
Executive summary
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Summary
Twilio officially reported SMS delivery delays and failures from Twilio to MTS network subscribers in Belarus. Twilio later reported recovery and began monitoring service stability.
What users experienced
- User impact
Customers sending SMS from Twilio to MTS network subscribers in Belarus may experience delivery delays or failures.
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Started
04:5224 Sep 2026Timeline of the incident
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Detection
Confirmed by an official service source.
-
Resolution
The service is no longer reporting this incident as active.
What we know
- ✓Twilio initially listed the incident as investigating and marked the SMS Europe component as degraded.
- ✓Twilio later reported that it had identified the cause and was working to resolve the issue.
- ✓Twilio subsequently reported observed recovery, changed the affected component to operational, and moved the incident to monitoring.