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INCIDENT RESOLVED
Twilio
✓SMS Delivery Delays and Failures from Twilio to Hi3G Italy
Updated
Resolved
14:48Started
2Timeline events
Confirmed by the official source.
Executive summary
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Summary
Twilio reported SMS delivery delays and failures affecting messages sent to Hi3G network subscribers in Italy. Recovery has been observed and service stability is being monitored.
What users experienced
- User impact
Customers may experience delayed or failed SMS delivery from Twilio to Hi3G network subscribers in Italy.
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Started
14:482 Oct 2026Timeline of the incident
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Detection
Confirmed by an official service source.
-
Resolution
The service is no longer reporting this incident as active.
What we know
- ✓Twilio officially reported SMS delivery delays and failures to Hi3G network subscribers in Italy.
- ✓Twilio classified the incident impact as minor.
- ✓Twilio later reported recovery and moved the incident to monitoring.