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INCIDENT IN PROGRESS
Twilio
✓SMS Delivery Delays and Failures from Twilio to Airtel India
Updated
Confirmed disruption
23:55Started
1Timeline events
Confirmed by the official source.
Executive summary
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Summary
Twilio has confirmed SMS delivery delays and failures from Twilio to Airtel network subscribers in India. Its latest update says the issue has been identified and work to resolve it is ongoing.
What users experienced
- User impact
Customers sending SMS from Twilio to Airtel network subscribers in India may experience delivery delays or failures.
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Started
23:5521 Sep 2026Timeline of the incident
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Detection
Confirmed by an official service source.
What we know
- ✓Twilio's status updates report SMS delivery delays and failures affecting Airtel network subscribers in India.
- ✓Twilio lists the SMS, APAC component as experiencing degraded performance.
- ✓The incident progressed from investigating to identified status in Twilio's updates.