← Twilio status
INCIDENT RESOLVED
Twilio
✓SMS Delivery Delays and Failures from Twilio to Airtel India
Updated
Resolved
23:55Started
2Timeline events
Confirmed by the official source.
Executive summary
-
Summary
Twilio reported SMS delivery delays and failures affecting messages sent to Airtel network subscribers in India. The provider later reported recovery and began monitoring service stability.
What users experienced
- User impact
SMS messages sent from Twilio to Airtel network subscribers in India may have been delayed or failed.
◷
Started
23:5521 Sep 2026Timeline of the incident
-
Detection
Confirmed by an official service source.
-
Resolution
The service is no longer reporting this incident as active.
What we know
- ✓The affected service was SMS delivery from Twilio to Airtel network subscribers in India.
- ✓Twilio initially listed the incident as under investigation, then reported that the cause had been identified.
- ✓Twilio later reported recovery and changed the affected SMS component to operational.