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INCIDENT IN PROGRESS
Twilio
✓SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to China Mobile China
Updated
Confirmed disruption
23:42Started
1Timeline events
Confirmed by the official source.
Executive summary
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Summary
Twilio has confirmed delays and failures affecting SMS sent from a subset of alphanumeric sender IDs to China Mobile network subscribers in China. The issue remains under investigation and resolution work is ongoing.
What users experienced
- User impact
Some Twilio customers may experience delayed or failed SMS delivery from a subset of alphanumeric sender IDs to China Mobile network subscribers in China.
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Started
23:428 Oct 2026Timeline of the incident
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Detection
Confirmed by an official service source.
What we know
- ✓Twilio reported degraded performance for its SMS, APAC component.
- ✓The provider classified the incident impact as minor.
- ✓The latest available provider update remained in an identified status.