← Twilio status
INCIDENT RESOLVED
Twilio
✓SMS Delivery Delays and Failures From a Subset of Twilio Alphanumeric and Long Codes to United Arab Emirates
Updated
Resolved
23:19Started
2Timeline events
Confirmed by the official source.
Executive summary
-
Summary
Twilio reported delays and failures affecting a subset of alphanumeric sender IDs and long codes sending SMS to Du network subscribers in the United Arab Emirates. Twilio later reported recovery and monitored service stability.
What users experienced
- User impact
Some SMS messages sent through the affected Twilio sender IDs and long codes to Du network subscribers in the United Arab Emirates may have been delayed or failed.
◷
Started
23:1921 Sep 2026Timeline of the incident
-
Detection
Confirmed by an official service source.
-
Resolution
The service is no longer reporting this incident as active.
What we know
- ✓Twilio officially reported SMS delivery delays and failures affecting a subset of alphanumeric sender IDs and long codes.
- ✓The affected destination was identified as Du network subscribers in the United Arab Emirates.
- ✓Twilio reported the affected SMS component as operational while monitoring service stability.
- ✓The incident is marked resolved in the incident record.